Shipping and Returns

Shipping within South Australia

We deliver both Salopian Gin and Salopian Gin Summer within South Australia only. We cannot ship outside South Australia. Shipping costs $15 per bottle, including GST. The shipping charge and full order total are shown at Checkout before you pay.

We arrange delivery with a suitable provider. Delivery times vary by destination and provider. If you need your order by a particular date, please contact us before ordering so we can confirm what is possible.

The person receiving the alcohol must be 18 years or older. Age checks may be required on delivery.

Problems with your order

If your bottle arrives damaged, the wrong item arrives, or you believe there is a fault, contact us with your order number and a description of the problem. Photos of the bottle and packaging, where available, can help us resolve the issue. Do not handle broken glass or return a damaged bottle before speaking with us.

Refunds and replacements

Our goods come with guarantees under the Australian Consumer Law. For a major failure, you can choose a refund or replacement and may be entitled to compensation for reasonably foreseeable loss or damage. For other failures, we will provide the remedy required by law.

We will arrange any necessary return with you. If a product is confirmed to be faulty, we will cover reasonable return costs. Any refund will normally be made to the original payment method.

Change of mind

We do not offer returns for a change of mind. This does not affect your rights if a product is faulty, damaged, incorrect or otherwise fails to meet a consumer guarantee.

Contact

Email bookings@salopian.com.au or call 08 8323 8769. Please contact us before sending anything back.

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